Frequently Asked Questions (FAQs)

1. What is Nuwaah?

Nuwaah is an anti-tarnish jewelry brand offering elegant, stylish, and durable jewelry designed for everyday wear and special occasions.

2. What does anti-tarnish jewelry mean?

Anti-tarnish jewelry is specially crafted to resist discoloration and maintain its shine for a longer period compared to conventional fashion jewelry.

3. Is Nuwaah jewelry suitable for daily wear?

Yes. Our jewelry is designed for everyday use, making it perfect for college, work, travel, parties, and special occasions.

4. Is the jewelry water-resistant?

Our anti-tarnish jewelry is designed to better withstand everyday exposure to moisture. However, for maximum longevity, we recommend avoiding prolonged exposure to water, perfumes, and harsh chemicals.

5. Will the jewelry lose its shine over time?

With proper care, Nuwaah jewelry is designed to retain its shine and beauty for a long time. Following our care instructions will help maximize its lifespan.

6. How should I care for my jewelry?

To keep your jewelry looking its best:

• Store it in a dry place.
• Avoid direct contact with perfumes, lotions, and chemicals.
• Clean gently with a soft cloth after use.
• Keep it in its original pouch or jewelry box when not in use.

7. Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on your location and may be offered on eligible orders during checkout.

8. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery timelines may vary depending on your location and courier service availability.

9. Can I return or exchange my order?

Yes. Returns and exchanges are subject to our Return & Refund Policy. Please review the policy page for complete details and eligibility requirements.

10. How can I track my order?

Once your order is shipped, you will receive a tracking number and shipping updates via email, SMS, or WhatsApp (where applicable).

11. Are the product photos real?

We strive to display product images as accurately as possible. However, slight variations in color or appearance may occur due to lighting, photography, and screen settings.

12. Is Nuwaah jewelry suitable for gifting?

Absolutely. Our jewelry makes a perfect gift for birthdays, anniversaries, festivals, graduations, weddings, and other special occasions.